ADMIN OFFICER: ISSUING AND COLLECTIONS COUNTER REF NO: REFS/023029

ADMIN OFFICER: ISSUING AND COLLECTIONS COUNTER REF NO: REFS/023029
Directorate: Operating Licensing
SALARY: R325 101 per annum (Level 07), (plus benefits)
CENTRE: Ekurhuleni
REQUIRMENT
NQF level 6/7 in Public Administration / Administration Management / Transport Management.
1-2 years’ experience in the Public Transport management environment.
Knowledge and skills: GPG and GPDRT policies and procedures; relevant legislation and Public Service Regulations, understanding of expectations of customers, knowledge of SLAs.
Knowledge of GPG political and executive structures.
Customer management, Innovation / continuous improvement, problem solving, analytical, negotiation, communication, initiative and diversity awareness.
Account for all applications received from processing and cashier streams.
DUTIES
Verify if all documents are attached to the file.
Verify and ensure that applications forms are properly filled.
Verify applicants’ data on the vehicle documents and validity.
Tracking of processed applications.
Print Operating Licenses.
Account for the verification of applicant details and validate printed operating licenses.
Permits.
Log calls with NLTIS (National Land Transport Information System) for both Minibus Taxi and Non-Minibus Taxi applications for reduction or increasing capacity on the applications prior to issuing.
Check and verify applications and submit them to the Senior Admin Officer before being signed off to the Provincial Regulatory Entity for signature of the Operating Licensing.
Record operating licenses to be distributed to applications for collections.
Provide feedback to applicants for collections.
Provide feedback to applicants on processed applications through the SMS system.
Consolidate the monthly portfolio of evidence (POE) that is signed copies of permits/ operating licenses. Account for the hand-over of issued operating licenses and documents received for collection.
Account for the verification of details by checking Proxy letters or ID copies of each person collecting and proper record keeping of collected operating licenses.
Distribute Face Value documents to issues and conduct to issues and conduct stock taking.
Manage Human Resources and compile relevant reports for the unit.
ENQUIRIES: Mr. E. Mpateni Tel No: (011) 355 7252/ Ms. P Mabasa Tel No: (011) 355 7175
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